Privacy policy

Privacy Policy

Effective Date: November 7, 2026

Vivid Sort Co. respects the privacy of visitors and customers. We understand that placing an order for a canvas folding stool, a solid wood side table, or a cotton-woven cushion involves sharing information that should be handled responsibly.

This Privacy Policy describes the types of information that may be collected when you visit https://www.vividsortco.site, place an order, contact our team, or otherwise interact with our website. It also explains how information may be used, disclosed, protected, and managed.

This policy applies to information collected through our website and related customer communications. It should be read together with any notices presented at checkout or when you use a particular website feature.

1. Business Information

The website is operated by:

SB JACKSON, LLC
9132 Seminole Blvd
Seminole, FL 33772
United States

Customer Contact: Sallie Ross
Email: [email protected]
Website: https://www.vividsortco.site

For privacy-related questions or requests, please contact us using the email address above.

2. Information We May Collect

The information collected depends on how you use the website and which services or features are available.

A. Information You Provide Directly

When you place an order, submit a form, or contact us, you may provide:

  • Full name.

  • Billing address.

  • Shipping or delivery address.

  • Email address.

  • Telephone number, if requested or supplied.

  • Order details and purchase history.

  • Payment-related information processed through the checkout provider.

  • Messages, questions, feedback, photographs, or other information you choose to send us.

For example, if you contact us about a folding stool with a damaged canvas seat or a side table with a chipped surface, we may retain your correspondence and photographs so that we can investigate the issue and respond.

B. Transaction Information

We may collect or receive information about purchases made through the website, such as:

  • Products selected.

  • Quantity and order value.

  • Discounts or promotional codes.

  • Shipping fees and applicable taxes.

  • Order confirmation and fulfillment status.

  • Refund, cancellation, or return history.

We use this information to administer transactions, maintain appropriate business records, and provide customer support.

C. Technical and Usage Information

When you browse the website, certain information may be collected automatically by the website platform, hosting provider, analytics services, or other technologies, depending on the configuration in use.

This may include:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Pages viewed and links selected.

  • Approximate access time and date.

  • Referring website or source.

  • Website performance and diagnostic information.

  • Cookie identifiers and similar online identifiers.

We do not claim that every category is collected in every session. Actual collection depends on the tools and settings used on the website.

3. How We Use Information

Information may be used for legitimate business and operational purposes, including:

Order processing and fulfillment. To confirm purchases, arrange payment processing, prepare orders, coordinate delivery, and provide order-related communications.

Customer service. To answer questions, investigate delivery concerns, process return requests, and resolve product issues.

Product and website improvement. To understand how visitors interact with the website and identify opportunities to improve product descriptions, navigation, checkout, and customer experience.

Security and fraud prevention. To help identify suspicious transactions, prevent unauthorized activity, protect accounts, and maintain website integrity.

Business administration. To maintain accounting records, handle disputes, meet tax or other legal obligations, and enforce applicable website policies.

Marketing communications. Where permitted by law and subject to any required consent or opt-out rights, we or our service providers may use contact information to send promotional messages about products, offers, or website updates.

You may opt out of marketing emails using the unsubscribe method provided in the message or by contacting us. Transactional communications, such as order confirmations and important service notices, may still be sent when necessary.

4. Cookies and Similar Technologies

The website or its service providers may use cookies, pixels, tags, local storage, or similar technologies to support website functions and understand usage.

These technologies may be used to:

  • Keep shopping cart information available during a browsing session.

  • Support checkout and account functions.

  • Remember certain website preferences.

  • Measure website traffic and performance.

  • Help identify technical errors or suspicious activity.

  • Support advertising or campaign measurement, if such tools are enabled.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect website functions, including shopping cart or checkout features.

The exact cookies used depend on the website platform and any third-party services enabled. Visitors should consult the cookie controls or notices presented by the website, where available.

5. Payment Information

Payments are handled through the payment methods and providers presented at checkout. Depending on the selected payment method, payment details may be collected directly by the relevant payment provider.

We may receive transaction confirmations, payment status, limited payment identifiers, or other information necessary to administer an order.

We do not represent that full payment card numbers or security codes are stored directly by SB JACKSON, LLC. The handling of payment credentials is subject to the privacy and security practices of the payment provider used for the transaction.

6. When We May Share Information

We do not sell personal information for money as a general business practice. We may share information where reasonably necessary for the purposes described in this policy.

Possible recipients include:

Website hosting and ecommerce providers. These providers may support website operation, order management, checkout, and customer account functions.

Payment processors. They process payments, verify transactions, and help prevent payment fraud.

Shipping and delivery providers. They may receive names, delivery addresses, and limited order information needed to transport purchased products.

Customer support and communication services. These providers may help us manage emails, inquiries, and order-related communications.

Analytics, advertising, and technical providers. If enabled, these providers may receive certain online identifiers or usage information to measure performance, troubleshoot issues, or support marketing activities.

Professional advisers. Lawyers, accountants, auditors, insurers, or other advisers may receive information when necessary for professional services.

Government authorities and legal recipients. We may disclose information when required by law, legal process, regulatory request, or when reasonably necessary to protect rights, safety, property, or the integrity of our business.

Service providers are expected to handle information consistently with their contractual responsibilities and applicable law.

7. International Data Transfers

Some website, payment, hosting, analytics, or communication providers may process information in locations outside Florida or outside the United States.

Where information is transferred to another country, the laws and privacy protections of that location may differ from those in your place of residence. The actual locations involved depend on the providers and services used.

We do not promise that all information will be stored or processed exclusively in the United States.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, tax documentation, fraud prevention, dispute resolution, and compliance with legal obligations.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer reasonably required, we may delete it, de-identify it, or securely dispose of it, subject to legal and operational requirements.

9. Information Security

We take reasonable steps designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Depending on the systems used, safeguards may include access restrictions, service-provider security measures, secure transmission technologies, account permissions, and administrative procedures.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a security incident involving personal information occurs, we will assess the circumstances and provide notices or take other actions when required by applicable law, including the Florida Information Protection Act where applicable.

10. Florida Privacy and Data Breach Requirements

Florida law includes requirements concerning the protection of certain personal information and notification of qualifying security breaches. The Florida Information Protection Act, including Florida Statutes section 501.171, may require a covered entity to take specified steps when a qualifying breach occurs.

Whether a particular incident triggers a legal notification obligation depends on the type of information involved, the circumstances of the incident, and applicable statutory requirements.

We will not treat this policy as a substitute for any notice that must be provided under applicable law.

11. Your Choices and Requests

Depending on applicable law and the circumstances, you may contact us to:

  • Ask whether we hold information associated with your order or inquiry.

  • Request correction of inaccurate contact or delivery information.

  • Ask us to update information that is no longer current.

  • Request deletion of information where deletion is legally and operationally available.

  • Opt out of promotional email communications.

  • Ask questions about how information is used or shared.

To help us locate the relevant information and protect customer privacy, please email [email protected] and describe your request. We may need to verify your identity or request additional information before acting.

Some information may need to be retained to complete an order, document a transaction, comply with legal requirements, prevent fraud, or resolve a dispute. In those cases, we may be unable to fulfill a deletion request in full.

12. Children's Privacy

Our website is intended for a general shopping audience and is not designed to knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without legally required parental consent, we will take appropriate steps consistent with applicable law.

A parent or guardian who believes a child has submitted personal information may contact us at [email protected].

13. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Those third parties operate under their own privacy policies and practices. We do not control their websites or independently guarantee how they collect or use information.

We encourage visitors to review the privacy notices of any external service they choose to use.

14. Marketing Emails and Unsubscribe Requests

If you receive promotional email from us, you may opt out by using the unsubscribe link or instructions included in the message, where provided.

Commercial email communications must comply with applicable requirements, including the federal CAN-SPAM Act. We will process valid unsubscribe requests as required by law.

Even after opting out of marketing, you may continue to receive essential messages concerning purchases, refunds, delivery, security, or customer service.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, service providers, or legal obligations.

The revised version will be posted on this page with an updated effective date. Where a change requires additional notice or consent under applicable law, we will take the required steps.

16. Contact Information

For privacy questions, requests, or concerns, please contact:

SB JACKSON, LLC
Attn: Sallie Ross
9132 Seminole Blvd
Seminole, FL 33772
United States
Email: [email protected]
Website: https://www.vividsortco.site

Last Updated: November 7, 2026