Terms of Service

Effective Date: November 7, 2026

Welcome to Vivid Sort Co. These Terms of Service govern your access to and use of https://www.vividsortco.site, including browsing, product selection, purchases, and communications with our business.

Our store offers home and lifestyle products such as canvas folding stools, solid wood side tables, and cotton-woven cushions. These Terms are intended to establish clear expectations about product information, orders, payments, delivery, acceptable website use, and the responsibilities of both the customer and the business.

By visiting or using our website, or by placing an order through it, you agree to these Terms to the extent permitted by applicable law. Please read them carefully before completing a purchase.

1. Business Identity

This website is operated by:

SB JACKSON, LLC
9132 Seminole Blvd
Seminole, FL 33772
United States

Customer Contact: Sallie Ross
Email: [email protected]
Website: https://www.vividsortco.site

In these Terms, “Vivid Sort Co.,” “we,” “us,” and “our” refer to SB JACKSON, LLC. “You,” “your,” and “customer” refer to a visitor, purchaser, or other person using the website.

2. Eligibility and Website Use

You may use this website only in compliance with applicable law and these Terms.

By placing an order, you represent that:

• You are legally capable of entering into a binding transaction.

• The information you provide is accurate and complete.

• You are authorized to use the payment method submitted.

• Your purchase is for lawful purposes.

• You will not use the website to interfere with its operation, compromise its security, or infringe the rights of others.

If you use the website on behalf of another person or organization, you represent that you have authority to act on their behalf.

3. Product Information and Descriptions

We aim to present our products as accurately and clearly as reasonably possible. Product pages may include descriptions, photographs, dimensions, material details, colors, design features, and other information intended to help customers make informed decisions.

Our product categories include:

A. Canvas Folding Stools

Canvas folding stools are presented as practical seating products with a foldable design. Their appearance, fabric texture, frame construction, and dimensions may vary by product model.

Customers should review the product page for the specific model's stated dimensions, materials, intended use, and any weight or care information supplied. Do not assume a stool has a particular load rating, outdoor rating, or safety certification unless that information is expressly stated on the relevant product page.

B. Solid Wood Side Tables

Solid wood tables may display natural differences in wood grain, tone, knots, and surface texture. Such variations may be characteristic of natural materials.

Photographs are intended to illustrate the product, but screen settings, lighting, photography, and natural material variation can affect how a product appears. Customers should refer to the written specifications and measurements when assessing size and suitability.

C. Cotton-Woven Cushions

Cotton-woven cushions may have natural textile texture, weave variation, and slight differences in appearance. Customers should review the product description for the specific material composition, dimensions, filling information, and care guidance, where supplied.

Unless expressly stated in a product description, we do not represent that a cushion is waterproof, stain-proof, flame-retardant, hypoallergenic, or suitable for a particular medical or therapeutic purpose.

4. Product Availability

Product listings and availability may change without notice. A product displayed on the website is not guaranteed to remain available until an order is accepted.

We reserve the right to correct listing errors, update product information, limit quantities, or discontinue products, subject to applicable law and any order already accepted.

If an item becomes unavailable after an order is placed, we will contact the customer and provide an appropriate option, which may include cancellation and a refund where applicable.

5. Pricing and Currency

Prices and charges are displayed in the currency shown at checkout, which may be United States dollars (USD).

We make reasonable efforts to ensure that prices are accurate. However, typographical, technical, or system errors may occasionally occur.

If a pricing error is identified before an order is accepted, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order. If payment has already been collected for an order that cannot be fulfilled on the agreed terms, we will arrange an appropriate refund as required by law.

Applicable taxes, shipping fees, discounts, and other charges will be shown or calculated during checkout where required.

6. Shipping Charges

Our standard shipping offer is structured as follows:

• Orders with a merchandise subtotal of USD $10 or more qualify for free shipping.

• Orders with a merchandise subtotal of less than USD $10 are charged a shipping fee of USD $5.99.

The shipping fee shown at checkout is the amount applicable to the order. If a promotion or special shipping offer applies, the terms displayed for that offer will govern, subject to applicable law.

7. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products under the information displayed at checkout.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted or shipped.

We may review orders for payment authorization, product availability, shipping information, suspected fraud, or other legitimate fulfillment concerns.

An order may be declined or cancelled where permitted by law, including where:

• Payment cannot be authorized.

• The product is unavailable.

• Material information was entered incorrectly.

• A suspected fraudulent or unauthorized transaction is identified.

• A technical or pricing error materially affects the transaction.

• Delivery cannot reasonably be completed to the supplied address.

If payment has been collected for an order that we cancel, we will arrange an appropriate refund.

8. Payment Authorization

Payment must be completed using a payment method made available at checkout.

By submitting payment information, you authorize the relevant payment provider to process the transaction and, where applicable, authorize us to collect the amount due for the order.

Payment processing may be subject to the payment provider's own terms, verification procedures, and privacy practices. We do not control every aspect of third-party payment processing.

9. Shipping and Delivery

We will use the shipping method and delivery information presented at checkout or otherwise communicated to you.

Any shipping estimate displayed during checkout should be understood as an estimate unless expressly stated as a guaranteed delivery commitment. Actual delivery may be affected by carrier operations, weather, holidays, address accuracy, inventory availability, or other circumstances beyond our reasonable control.

We will comply with applicable federal requirements concerning shipment representations and delays. If we cannot ship within the time stated at purchase or within the legally applicable default period, we will provide the required delay and cancellation options.

Customers are responsible for entering a complete and accurate delivery address. If a parcel cannot be delivered because of an incorrect or incomplete address supplied by the customer, please contact us promptly so that we can review the available options.

10. Returns, Refunds, and Exchanges

Our Return and Refund Policy explains the voluntary return period, product condition requirements, return procedure, refund processing, and treatment of damaged or defective items.

The current policy is available on the website. By purchasing from us, you acknowledge that the Return and Refund Policy forms part of the store's published purchase terms.

Our voluntary change-of-mind return period is generally 30 calendar days from delivery, subject to the conditions described in that policy.

Nothing in our Return and Refund Policy or these Terms excludes rights or remedies that cannot lawfully be excluded under applicable law.

11. Customer Communications

By placing an order or contacting us, you agree that we may send communications reasonably related to your transaction, including order confirmations, shipping notices, delivery updates, return instructions, refund notices, and responses to customer inquiries.

Promotional communications are separate from essential transaction messages. Where required, promotional emails will provide an unsubscribe method.

For customer support, use [email protected].

12. Promotions, Discounts, and Offers

Promotional codes, discounts, free-shipping offers, and special campaigns may be subject to additional conditions.

Unless otherwise stated:

• A promotional code must be entered or applied as instructed at checkout.

• Offers may have an expiration date or eligibility requirement.

• Some offers may not be combined.

• A promotion cannot be exchanged for cash.

• An offer may not apply to orders already completed.

If promotional terms conflict with these Terms, the specific promotion terms will govern the promotion to the extent of the conflict, subject to applicable law.

13. Intellectual Property

Unless otherwise indicated, the website's original text, graphics, page layouts, branding, product descriptions, and other website content are owned by or used with permission by SB JACKSON, LLC or the relevant rights holder.

You may browse the website and use its content for personal, non-commercial shopping purposes.

You must not, without appropriate authorization:

• Copy or republish substantial website content for commercial use.

• Reproduce branding or logos in a way that suggests an unauthorized affiliation.

• Sell, license, or commercially exploit website materials.

• Remove copyright, trademark, or proprietary notices.

• Use website content in a misleading or unlawful manner.

Nothing in these Terms transfers ownership of intellectual property to you.

14. User Submissions and Feedback

If you send us product feedback, suggestions, reviews, photographs, or other materials, you remain responsible for ensuring that you have the right to provide them.

You must not submit content that is unlawful, deceptive, threatening, defamatory, infringing, or otherwise inappropriate.

Where you voluntarily provide feedback or suggestions, you grant us permission to use that feedback for ordinary business improvement and customer-service purposes, without disclosing private personal information unnecessarily.

Any separate review, testimonial, or promotional-use arrangement will remain subject to applicable law and any specific permission required.

15. Prohibited Activities

You agree not to:

• Use the website for fraudulent or unlawful transactions.

• Attempt to gain unauthorized access to website systems or accounts.

• Interfere with website availability or security.

• Introduce malicious code, viruses, or harmful software.

• Scrape, harvest, or collect personal information without authorization.

• Misrepresent your identity or payment authorization.

• Infringe intellectual property or privacy rights.

• Use the website in a manner that could damage the business, other customers, or third parties.

We may take reasonable action to protect the website and our customers where prohibited conduct is suspected.

16. Third-Party Services and Links

The website may use or link to third-party services, including payment providers, shipping services, analytics tools, social media platforms, or external websites.

Third-party services are not necessarily operated or controlled by us. Their availability, content, security, and privacy practices are governed by their own terms and policies.

A link to an external website does not necessarily imply endorsement, sponsorship, or a business relationship.

17. Disclaimer of Certain Warranties

To the extent permitted by law, the website and its general content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or compatible with every device or browser.

Product descriptions and images are provided to help customers understand the items offered. However, no general website statement should be interpreted as creating a product certification, safety rating, load capacity, material guarantee, or performance promise unless expressly stated in the relevant product information or required by law.

Nothing in this section excludes any express warranty or consumer right that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, SB JACKSON, LLC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of the website or a transaction, where such exclusion is legally permitted.

This provision does not exclude or limit liability for fraud, intentional misconduct, or any liability that applicable law does not permit us to exclude or limit.

Nothing in these Terms limits a customer's rights or remedies under applicable consumer protection laws.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, and reasonable expenses arising from your unlawful use of the website, your material breach of these Terms, or your infringement of another person's rights.

This section does not require you to indemnify us for our own unlawful conduct or for matters where such an obligation would be prohibited by law.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where another law must apply.

Any dispute will be handled by a court or other forum with appropriate jurisdiction. Nothing in this section prevents a consumer from exercising a non-waivable right to bring a claim in a forum available under applicable law.

Before commencing formal proceedings, customers are encouraged to contact us at [email protected] so that we can attempt to understand and resolve the concern.

21. Florida Consumer Protection

We aim to conduct our business fairly and accurately. Our commercial practices are intended to comply with applicable consumer protection requirements, including the Florida Deceptive and Unfair Trade Practices Act, Florida Statutes Chapter 501, Part II, where applicable.

We will not knowingly use misleading product descriptions, deceptive pricing representations, or unfair practices in connection with website transactions.

22. Changes to These Terms

We may revise these Terms when our products, services, website functions, or legal obligations change.

The updated version will be published on this page with a revised effective date. Changes will apply prospectively unless otherwise required by law or expressly agreed.

23. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary. The remaining provisions will continue in effect to the extent legally permissible.

24. Entire Agreement

These Terms, together with the applicable Privacy Policy, Return and Refund Policy, Shipping Policy, and any specific terms displayed at checkout, form the general agreement governing your use of the website and purchases made through it.

If a specific written agreement or mandatory legal requirement applies to a particular transaction, that agreement or legal requirement will take precedence to the extent of any inconsistency.

25. Contact Information

For questions about these Terms, orders, products, or website use, please contact:

SB JACKSON, LLC
Attn: Sallie Ross
9132 Seminole Blvd
Seminole, FL 33772
United States
Email: [email protected]
Website: https://www.vividsortco.site

Last Updated: November 7, 2026